info@ltsthink.com Alzahraa District, Jeddah Sun–Thu · 9–5
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ERP & CRM Healthcare
ERP & CRM · Healthcare

Run your clinic on one calm system.

A custom ERP & CRM for Saudi hospitals and clinics — appointments, EMR, billing, insurance claims, pharmacy and labs in one place, so your team spends less time on admin and more on patients.

NPHIES-ready ZATCA e-invoicing Arabic / English
Aseer Clinic — TodayOutpatient · 7 departments
Live
Patients today
312
Avg. wait
14 min
Bed occupancy
78%
Patient flow · Mrs. Al-Harbilive
Booked
Check-in
Triage
Consult
Pharmacy
Billing
Dr. Al-Qahtani · CardiologyNow seeing · 4 in queue
On time
Lab results · CBC panelMr. Saleh · ready
Ready
Insurance claim · BupaPre-auth · pending review
Pending
Patients today
312
Claims accepted
96%
AppointmentsEMR / EHRPatient CRMBillingInsurance / NPHIESPharmacyLaboratoryRadiologyBeds & IPDZATCAAppointmentsEMR / EHRPatient CRMBillingInsurance / NPHIESPharmacyLaboratoryRadiologyBeds & IPDZATCA
Why a custom build

Less paperwork, more care.

Without it

  • Paper files & scattered patient records
  • Long queues and no-show chaos
  • Insurance claims rejected & delayed
  • Pharmacy & lab disconnected from records
  • Manual billing, receipts & reports
  • No single view of the patient

With LtsThink ERP

  • Complete digital records (EMR) per patient
  • Online booking, reminders & smart queues
  • NPHIES claims with fewer rejections
  • Pharmacy & labs linked to the patient file
  • Automated billing & ZATCA e-invoices
  • One 360° view across every department
Built for clinics & hospitals

Every module your facility needs.

Appointments & scheduling

Online booking, reminders, queues and doctor calendars in one place.

EMR / EHR

Complete electronic medical records, histories and clinical notes.

Patient CRM

Profiles, communications, recalls and loyalty for every patient.

Insurance & NPHIES

Eligibility, pre-auth and claims submitted & tracked end to end.

Billing & ZATCA

Invoices, receipts, packages and ZATCA-compliant e-invoicing.

Pharmacy

Prescriptions, dispensing, stock and expiry — linked to records.

Laboratory & radiology

Orders, results and reports delivered straight to the patient file.

Beds & inpatient

Admissions, wards, bed management and IPD workflows.

Analytics & reports

Live operational, clinical and financial dashboards for management.

Saudi-ready

Compliant & connected.

Built around how Saudi healthcare works — NPHIES claims, ZATCA e-invoicing, Arabic-first records and the patient-safety workflows your clinical teams rely on.

NPHIES-readyConnected to national claims.
ZATCA Phase 2Compliant e-invoicing built in.
Secure & privateRole-based access & audit trails.
Arabic-firstBilingual records, app & UI.
312
Patients / day
96%
Claims accepted
14 min
Average wait
1
Patient record
How we roll it out

Live without disrupting care.

1

Discover

We map your patient journey & departments.

2

Configure

Specialties, workflows & claims set up.

3

Migrate

Patient records & data moved in securely.

4

Train

Clinical & admin staff onboarded.

5

Go-live

Launch department-by-department.

FAQ

Common questions.

Is it ZATCA e-invoicing and insurance-claims ready?

Yes — ZATCA Phase-2 invoicing plus insurance billing and claim workflows that fit Saudi payers, in Arabic and English.

Does one system cover patients, appointments, pharmacy and billing?

Yes — patient records, scheduling, pharmacy and inventory, lab orders and cashier billing all run in a single connected system.

How long does implementation take?

Most clinics go live in six to ten weeks; multi-branch hospitals take longer depending on integrations and data migration.

Can it run on-premise for data residency?

Yes — cloud or fully on-premise, in Arabic and English, for clinics and hospital groups across Saudi Arabia.

Which cities in Saudi Arabia do you serve?

We deploy for clinics and hospitals in Jeddah, Riyadh, Makkah, Madinah, Dammam and Khobar — across the Kingdom, in Arabic and English, both remotely and on-site.

!
Let’s think

One system for every patient and department.

Book a demo and we’ll map your patient journey — from booking to billing — and scope an ERP & CRM built around your facility.