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Work ERP & CRM
Travel Gate — Hajj Field-Operations CRM
Live complaints, SLA tracking and field operations for Hajj services.
CRMTicketing & SLAField-operations appAnalytics
ERP & CRMClient
Al Bait Guests / Travel Gate (بوابة السفر)
Sector
ERP & CRM
Year
2026
Services
4
The project
Overview
“
Nothing falls through the cracks anymore — a complaint becomes a tracked, timed ticket the second it's raised.
Q
Quality Lead, Travel Gate
The outcome
Results that moved the business.
0
Reports handled
0.8%
SLA compliance
0.3h
Avg. resolution
0m
First response
!
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