info@ltsthink.com Alzahraa District, Jeddah Sun–Thu · 9–5
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ERP & CRM Hajj & Umrah
Pilgrim Operations · Hajj & Umrah

Run every pilgrim’s journey, with ihsan.

A custom operations platform for Saudi Hajj & Umrah operators — housing, transport and catering logistics, indoor wayfinding and B2B package & visa booking, so every group moves smoothly from arrival to farewell.

Nusuk & visa-ready B2B agent portal Arabic / English
Operations — Group UMR-118Madar Pilgrim Services · 220 pilgrims
Live
Pilgrims
220
Hotels
3
Buses
6
Group journeylive
Arrival
Makkah
Manasik
Madinah
Farewell
Hilton Makkah · 216 roomsCheck-in complete · floors 4–9
Housed
Transport · Makkah → Mina6 buses · departing 14:00
Scheduled
Catering · dinner220 meals · halal certified
On track
Housing filled
98%
Buses en route
6 live
PackagesVisa & NusukHousingTransportCateringGroup trackingIndoor wayfindingGuidesB2B portalPaymentsReportsPackagesVisa & NusukHousingTransportCateringGroup trackingIndoor wayfindingGuidesB2B portalPaymentsReports
Who it’s for

One platform, every part of the rihla.

Hajj & Umrah operators

Groups, housing, transport & catering from arrival to farewell.

B2B agents & wholesalers

A portal to build, price & book packages with live availability.

Visa & Nusuk services

Applications, documents & status synced to official systems.

Indoor wayfinding

Guide pilgrims inside the Haramain, hotels & camps.

Why a custom build

Where groups get stranded.

Without it

  • Rooming lists juggled in Excel
  • Buses & movements coordinated by phone
  • Catering counts guessed each day
  • Pilgrims lost inside hotels & Haram
  • Agents email for prices & availability
  • No live view of any group’s status

With LtsThink

  • Auto room allocation & rooming lists
  • Transport scheduling & live bus tracking
  • Catering tied to confirmed headcounts
  • Indoor wayfinding to room, gate & bus
  • A B2B portal with live pricing & booking
  • Every group’s status live on one board
Built for operators

Everything from booking to farewell.

B2B package builder

Build, price & publish packages; agents book with live availability.

Visa & Nusuk

Applications, documents, permits and status from one place.

Housing & rooming

Hotel contracts, room blocks, auto allocation & rooming lists.

Transport & movements

Fleet, schedules, Mina/Arafat movements & live bus tracking.

Catering & meals

Menus, headcounts, dietary needs and kitchen coordination.

Indoor wayfinding

Turn-by-turn routing inside Haramain, hotels & camps.

Guides & groups

Assign mutawwifs, manage groups and message pilgrims.

Pilgrim & guide app

Itinerary, room, bus, prayer times & SOS — Arabic-first.

Operations & reports

Live occupancy, movements, costs & group dashboards.

Saudi-ready

Aligned with the Kingdom’s systems.

Built for how pilgrimage works here — Nusuk & visa workflows, indoor wayfinding for the Haramain and hotels, SADAD & mada payments, and Arabic-first pilgrim & guide apps with live group tracking.

Nusuk & visaOfficial workflows & permits.
Indoor wayfindingHaramain, hotels & camps.
SADAD & madaPayments & B2B settlement.
Arabic-firstPilgrim & guide apps in Arabic.
220
Pilgrims / group
98%
Housing utilization
Live
Group & bus tracking
1
Source of truth
How we roll it out

Live before the season.

1

Discover

We map your packages & operations.

2

Configure

Hotels, fleet & catering set up.

3

Integrate

Visa, Nusuk & payments connected.

4

Train

Operations & guides onboarded.

5

Go-live

Launch before the season.

!

لنُدِر رحلة ضيوف الرحمن بإتقان

Let’s think

One platform for every group, bed and bus.

Book a demo and we’ll map your operation — packages, housing, transport and catering — and scope a platform built around your service.